Article
Technical paper

Inclusive volunteering: Benefits to participants and communities

Kimberly D. Miller, M.S., CTRS, Stuart J. Schleien, Ph.D., CTRS/CPRP, Cecilia Rider, Crystal Hall, M.S., CTRS, Megan Roche, and James Worsley, CTRS
Global
Volunteerism
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 This study examines the benefits of volunteering for persons with disabilities as well as for their non-disabled peers and the agency they serve.  

Synthesis 

 

  • This pilot study examines the outcomes of an inclusive volunteering initiative that paired university students with adolescents with moderate to severe developmental disabilities. Using a qualitative, multi-method evaluation design, the researchers collected data across two academic semesters through detailed field observations, pre- and post-participation focus groups with volunteers with and without disabilities, and interviews with special education staff.
  • Findings demonstrate significant benefits for all participants. Volunteers with disabilities showed notable gains in social interaction, verbal communication, teamwork, and task-related skills. They developed a strong sense of pride, ownership, and empowerment through contributing visibly to a community project - the development of a nature trail for a local nonprofit. Volunteers without disabilities reported increased confidence, reduced anxiety about interacting with people with disabilities, and meaningful shifts in attitudes, including a greater focus on abilities and strengthened advocacy perspectives. Both groups formed authentic social connections fostered by cooperative, task-centred learning.
  • The study concludes that structured, cooperative volunteer programmes can enhance community integration, dismantle stereotypes, and expand meaningful opportunities for people with disabilities, while also enriching the volunteer workforce.